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Legal

PrivacyPolicy

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Last updated: July 2026

Overview

This policy explains how Loften collects and uses personal data when you visit our website or make an enquiry. We are committed to protecting your privacy and handling your data transparently.

Information we collect

When you submit an enquiry, we collect the details you provide, such as your name, company, email, phone number and project information.

We also collect limited, privacy-friendly analytics about how the site is used, only where you have consented to non-essential tracking.

How we use your information

We use your information to respond to enquiries, provide our services, and improve the website. We do not sell your personal data.

Data retention

We keep enquiry data only as long as necessary to respond and, where relevant, to deliver a project. You can request deletion at any time.

Your rights

You have the right to access, correct or delete your personal data, and to withdraw consent for non-essential tracking. To exercise these rights, contact us.

Contact

For any privacy questions, email enquires@loften.co.uk.